Privacy and data protection statement

This is the current Privacy and Data Protection Statement for the City of London Website. If this Privacy Statement is revised an updated version will be placed on the Website.

1. Policy and personal data

1.1 The City of London will use all reasonable endeavours to ensure that your privacy is protected.


2. Statistics

2.1 The City of London may provide aggregate statistics about sales, traffic patterns and related site information on the Website and also provide statistics to Central Government, Government agencies and other public bodies, but these will not include any personally identifying information. Please note in particular that statistical records are maintained of pages visited by Users whether or not they have registerered.

2.2 The City of London may monitor user traffic on an aggregate basis in order to help it develop and improve the Website for the benefit of all Users.

3. Security

3.1 You are advised that the Internet is not a secure medium. The City of London will use reasonable endeavours to keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall from the outside world. Internal procedures cover the storage access and disclosure of your information. The City of London will not sell or pass your information on to any third parties without first obtaining your consent.

3.2 You are advised to log out after completing your online transaction.

4. Transmission and transfer of data outside the EU

4.1 Because the Internet infrastructure is global and it is not possible to predict the routes that information sent over the Internet will take, the information you provide may be transmitted temporarily via a route which takes it outside the European Economic Area (EEA) as it passes between you and the City of London. By submitting your information you consent to such transmission.

The City of London shall not transfer User data outside the EEA except where it is necessary to fulfil an order for goods or services placed by a User in a country or territory outside the EEA. The City of London will only be storing the information supplied together with details of the activities you have undertaken with the City of London and mailings that have been sent. You acknowledge that countries or territories outside the EEA do not provide the same level of data protection as the EEA. By submitting an order for goods or services with the City of London you consent to such transfer

5. Disclosure

5.1 The City of London may disclose personal information if required to do so by Law or in good faith believes it is required to do so by any order of the Courts or other competent body or agency or may do so to protect or defend the rights or property of the City of London or to protect the personal safety of the City of London’s employees or the public at large.

6. Links

6.1 The City of London Website has links to other websites which will have different privacy, trading and use policies and conditions and you should familiarise yourself with the same.

7. Data protection

7.1 The City of London uses all reasonable endeavours to comply with the Data Protection Act 1998 and the following principles:

(a) Personal data should be processed fairly and lawfully This means that individuals should not be deceived or misled into supplying information.

(b) Data should only be obtained for a specified purpose and should not be used for any other purpose.

(c) Personal data should be adequate relevant and not excessive in relation to its purpose.

(d) Personal data should be accurate and up to date where necessary.

(e) Personal data should not be kept longer than is needed for its intended purpose.

(f) Personal data should be processed in accordance with the rights of the individual which the information concerns.

(g) Appropriate measures should be taken against unlawful processing or destruction of records. Computer systems should have back up facilities and security provisions.

(h) Personal data should not be transferred outside the European Economic Area (the EU states plus Lichtenstein, Iceland and Norway).

See the City of London’s ” Access to Information Page” which provides Users with guidance about their rights of access to information under the Freedom of Information Act 2000 and Data Protection Act 1998.

For more information on the  Data Protection Act 1998 , you can call (UK) 01625 545 700.